South West housebuilder scores 5 stars - again!
A major developer that builds houses in Gloucestershire is celebrating after winning another maximum score in an annual survey of customer satisfaction.
* Welcome to our PR Wire channel where we run the very latest press releases from companies connected to Gloucestershire that catch our eye.
If you like what we are trying to do - orginal journalism about the county - and you haven’t already, please do think about becoming a subscriber to Raikes. You can sign up to receive your two extra editions a week and see past all our paywalls for just £2.30 a week - or £1.80 a week if two or more people sign up at once. Or go all in and become one of our Founding Partners or Founding Members and make sure you’re well and truly on our radar!
Please do send us your press releases. Email andrew.merrell@raikesjournal.co.uk.
South West housebuilder Persimmon has once again achieved the maximum five-star rating in an annual customer satisfaction survey.
It’s the fourth year running Persimmon has received the rating which is based on the results of surveys completed by homebuyers after they have moved into their new home.
To achieve a five-star rating, over 90 per cent of respondents must be happy to recommend their housebuilder to friends and family.
Over 5,000 Persimmon customers took part in the independent survey, which aims to show prospective homebuyers the customer satisfaction levels of housebuilders across the UK.
Persimmon has a number of sites in the South West from Helston in Cornwall and Yeovil in Somerset to Didcot in Oxfordshire and Wooton-under-Edge in Stroud.
Welcoming the retention of the housebuilder’s five-star status, Persimmon regional chairman in the South West, Julian Roper, said: “We’re proud the improvements we’ve made in build quality and customer service are being reflected in how customers feel about their new home and homebuying journey across the South West.
“Over the last four years, we have seen both our customer satisfaction survey and Trustpilot scores improve but we’re determined to continue going above and beyond for customers buying their new home.”
The story above is a press release sent to Raikes on 14 April 2025.
* Everything you read on The Raikes Journal is made possible by our incredible Founding Partners: QuoLux, Willans LLP, Gloucestershire College, Merrell People and Randall & Payne, our sponsors Hartpury University and Hartpury College, our Founding Members and wonderful paying subscribers.
If you upgrade to paid, you’ll be part of this community interest company too. In an era when local journalism is all but gone, we are dedicated to delivering quality journalism for Gloucestershire, to championing the county, in particular its businesses, charities, education and training providers, to defending it, challenging those who need to be held to account and to helping create an even stronger community. If you upgrade to paid you will be able to see past the paywalls on our second and third email editions of the week, that lock all our archive after two weeks and lock our rolling Top 100 Businesses in Gloucestershire, the series that follows the financial fortunes of our biggest firms by turnover. You will be able to comment on our stories too. You’ll be helping make this CIC sustainable. Please do join us.